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Help · LovePlay.io

We're here to help

Didn't find your answer in the FAQ — open a ticket from your account and we'll reply within 24 hours. Any question about your account, billing, or a technical issue — just write to us.

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Get in touch

Open a ticket
Submit a support request

Sign in to your account and describe the issue. We'll get a notification and reply right in the ticket thread.

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Email
support@loveplay.io

Write to us directly if you can't sign in to your account or simply prefer email.

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Response time
Within 24 hours

On business days we usually reply faster. If your question is urgent — please mention it in your first message.

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Frequently asked questions

01 How does free access work?
After registration you get unlimited access to the basic levels of all games. Premium levels, advanced tasks and exclusive content unlock after purchasing access.
02 What's included in the free version?
The free version gives unlimited access to basic levels of all games. Premium opens all difficulty levels, advanced tasks and exclusive content.
03 How do I get a subscription?
Go to your cabinet → Pricing and pick a plan. It's a one-time payment — after paying, access opens forever, no auto-renewals. Payment via Tribute.
04 Is this a one-time payment or subscription?
It's a one-time payment — no auto-renewals or recurring charges. Pay once and get lifetime access to your chosen pack.
05 Can I get a refund?
No, all payments are final and non-refundable. Try the free version with the basic levels of all games before purchasing.
06 Is my data safe?
Yes, we use modern encryption and don't share your data with third parties. More in our Privacy Policy.
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